Breed CRM is cloud-based CRM software that brings WhatsApp, Instagram, Facebook Messenger and Telegram messages, leads from Meta and Google ads, and your sales pipeline into one screen. It is built for teams that handle sales and customer communication, first of all in healthcare and health tourism, and also in beauty, real estate, education and travel. It is developed by Eral Yazılım in Istanbul and runs in the browser and as a mobile app.
What it does
Captures leads and assigns them to your team; brings messaging, sales pipeline, quotes, calendar and reports into one place.
Who it is for
Clinics, agencies and businesses with sales and customer-communication teams; main focus is health tourism.
Channels
WhatsApp, Instagram, Facebook Messenger, Telegram, website forms, Meta and Google Ads lead forms.
AI
Lead scoring, the Filter Assistant, call summaries and Autochat automatic replies.
Access
Web browser and mobile app; the web panel is available in 14 languages.
Price
Plans start at $15 per month; additional users are charged separately. 7-day free trial, no credit card required.
Company
Eral Yazılım Teknolojileri, Beylikdüzü / Istanbul, Türkiye.
Amazing features
Manage all your customer communication from a single platform and automate your business processes.
Multi-Channel Integration
Connect WhatsApp, Facebook Messenger, Instagram DM and more for unified customer communication tracking.
Advanced Reporting
Analyze your sales, advertising and messaging performance to strengthen your business strategies.
Advanced Form Management
Assign forms to your team and route leads directly to the right person.
Smart Automation Tools
Eliminate repetitive tasks with customizable automation settings within the CRM.
app.breedcrm.com/reports
New capabilities
Features added in recent updates. They work in existing accounts too; most are switched on by an admin in Settings.
Filter panel and Filter Assistant
Filter leads by stage, source, campaign, score, date and card fields, with the number of leads shown next to every option. Or describe what you need in a sentence and the assistant turns it into a filter.
Lead counts broken down by source, branch and team member
Example request: “Leads from Meta in the last 30 days without a quote”
Filters live in the page URL, so you can share them as a link
app.breedcrm.com/leads
AI lead scoring and source tracking
Every lead gets a score from 0 to 100 and a Hot, Warm or Cold band, so your team calls the hottest leads first. The campaign, ad and keyword a lead came from are shown on the same screen.
Score factors and recent changes on the lead detail page
Meta and Google Ads source, UTM parameters and gclid saved automatically
A band change can trigger automations and webhooks
app.breedcrm.com/leads
Visual bot builder
Draw chat flows for WhatsApp, Messenger, Instagram and Telegram with drag and drop: ask questions, save answers, create leads and hand the conversation over to your team when needed.
Start on first message, keyword, ad click or new lead
See the operations or sales of won leads on one calendar. For health tourism, arrival and departure flights, doctor capacity and daily revenue appear on the calendar as well.
Month, week and list views; filter by branch, team member and doctor
Reminders one day before the patient arrives and before the operation
Add operations to Google Calendar
app.breedcrm.com/operations
More new features
Multiple sales pipelines
Set up separate pipelines and stages for processes such as hair transplant, dental or agency deals, and choose which team sees which pipeline.
Cloud phone system
Call leads from the CRM in one click via Netgsm or Twilio; calls are recorded and AI writes a short summary.
Webhooks and API
Send leads from your website or software through the API or an incoming webhook, and push lead events to your own systems with outgoing webhooks.
Subscriptions with Stripe
Buy your plan by card on Stripe's secure checkout page, and manage the monthly or yearly term and the number of users in the panel.
Team visibility and field permissions
Choose whether a role sees its own leads, its team's leads or all leads; hide or mask fields such as phone, email and price per role.
Two-factor authentication
Protect your account with a Google or Microsoft Authenticator code, see signed-in devices and sign them out remotely.
Breed CRM in Numbers
Performance metrics that transform business results
Faster Lead Response
50%
More Deals Closed
3x
Saved Weekly
20 hours
Higher Conversion Rate
40%
All your platforms in one place
Powerful integrations that bring your messaging and advertising platforms together.
Artificial Intelligence
Smarter decisions with BreedAI
WhatsApp
Official WhatsApp Business API
Facebook
Messenger and page integration
Instagram
DM and comment management
Telegram
Bot and group integration
API Service
Integrate with your own application
Also connects with
Meta Lead Ads
Google Ads
Meta Conversions API
Google Calendar
Netgsm
Twilio
Stripe
Zapier and Make (via webhooks)
Adapts to your industry
When you choose your project's industry, menu and form terms, enabled modules, ready-made bot and automation templates and the AI context are set to match.
Main focus
Healthcare and health tourism
As a health tourism CRM, every module is on: doctors, treatments and branches, operations calendar, flight, hotel and transfer tracking, patient photo gallery, quote documents for patients and online deposits.
Beauty and aesthetics
Treatments such as laser or skin care are set up as services instead of branches; the photo gallery is on and sales appear on the sales calendar.
Real estate
Sale and rental requests are tracked as services, with details such as budget and number of rooms kept in card fields.
Education
Courses and programmes are set up as services; applications from forms and ads go straight into the pipeline.
Travel and tourism
The travel module keeps flight, hotel and transfer details on the sale record; tours are listed as services.
Automotive
Model and vehicle interest live in card fields; sales, rental and service requests are tracked in separate pipelines.
E-commerce and retail
Collects order requests from Instagram and WhatsApp as leads and groups product lines as services.
Finance and insurance
Loan and insurance products are set up as services; field permissions hide or mask sensitive details per role.
Services and agencies
Multiple projects, team visibility and webhook connections to your own systems for consulting and agency teams.
Admins can change the industry and modules in Settings at any time; data in a switched-off module is not deleted.
Get started in 4 steps
1
Create an Account
Sign up in 5 minutes, no credit card required. Invite your team and connect your channels.
2
Connect Channels
Integrate your WhatsApp, Facebook, Instagram and Telegram accounts with a single click.
3
Set Up Automation
Customize lead distribution, auto-replies and form routing.
4
Boost Sales
Track reports, manage your pipeline and increase conversion rates.
How much can you save with Breed CRM?
150
17
These are estimates; actual results depend on your team and channels.
Each plan's price includes a set number of users; additional users are charged separately.
* Prices do not include applicable taxes. Monthly or yearly billing is available.
Enterprise-Grade Security
Your data is safe with us. Always.
256-bit SSL
Industry-standard encryption
GDPR Compliant
Full compliance with data protection regulations
Daily Backups
Your data is automatically backed up every day
99.9% Uptime
Guaranteed uninterrupted access
Security Audits
Regular penetration testing
Cloud Infrastructure
Data is stored in data centers within Türkiye
What our customers are saying
“We can track all messages from WhatsApp and Facebook on a single screen. Our customer communication has become incredibly fast.”
AAhmet YıldızSales Manager
“We can capture leads instantly and distribute them to the team. The form management and automation features have made our work so much easier.”
ZZeynep ÇiçekMarketing Specialist
“Thanks to its ease of use and integrations, our sales and messaging processes have become more organized than ever.”
MMehmet ArslanCEO
“Breed CRM is intuitive and extremely efficient. Our team's productivity has visibly increased.”
AAhmet YıldırımProduct Manager
“Thanks to the automation tools, we've eliminated repetitive tasks and can now focus on what truly matters.”
EElif DemirOperations Manager
“The speed and quality of the support team is outstanding. We get an immediate response to every question.”
MMehmet KayaSupport Team Lead
Frequently Asked Questions
Can't find your answer here? Give us a call: 0850 550 35 19
What is Breed CRM?
Breed CRM is a cloud-based CRM solution that enables businesses to manage their customer relationships, sales processes and communication channels from a single platform.
Which businesses is it suitable for?
It's suitable for businesses of all sizes, from small and medium enterprises to large organizations. It's especially ideal for teams managing multi-channel communication.
What are the key features?
Multi-channel integration (WhatsApp, Facebook, Instagram, Telegram), advanced reporting, form management, automation tools, AI support and API service are our main features.
How does it benefit businesses?
It allows you to manage all customer communication from one place, automate repetitive tasks, efficiently track leads and make data-driven decisions.
Is my data secure?
Yes. We protect your data with industry-standard encryption, regular backups and security audits. Your data is safe with our GDPR-compliant infrastructure.
Can I manage multiple projects?
Yes. You can manage multiple projects, teams and client portfolios from a single account.
Is mobile access available?
Yes. Breed CRM has a fully responsive design and works seamlessly from any mobile device's browser.
Is training required?
Breed CRM is easy to use with its intuitive interface. We also offer comprehensive documentation and video tutorials; technical support is provided on business days between 09:00 and 18:00 (Türkiye time).
Which modules does Breed CRM include?
Lead management (kanban, table, filter panel and multiple sales pipelines), a shared inbox for WhatsApp, Messenger, Instagram and Telegram, customer records, quotes and online deposits, an operations and sales calendar, collections, reminders and a call schedule, a cloud phone system, bot flows and Autochat, automations and AI lead scoring, ad management, a social media manager, reports, and team, task and shift tracking.
Which integrations are available?
WhatsApp (including the official WhatsApp Business API), Facebook Messenger and Pages, Instagram DMs, Telegram bots, Meta Lead Ads forms, Google Ads lead forms and conversion uploads, Meta Conversions API, Google Calendar, Netgsm and Twilio phone systems, and Stripe payments. For your own systems there is a REST API, incoming and outgoing webhooks, and website forms.
How is pricing calculated?
Plans are priced per month: Starter $15, Pro $25, Expert $35. Each plan's price includes a set number of users; additional users are charged separately. Plans differ by the number of Facebook and Instagram pages and WhatsApp accounts you can connect and by the AI features included. You can pay monthly or yearly; taxes are not included.
How is personal data protected (KVKK)?
Data is protected under Türkiye's personal data law (KVKK) and stored encrypted. Role-based field permissions let you hide or mask fields such as phone, email and price, and you can turn on two-factor authentication and manage active sessions. Obtaining the required consent from your own customers is the account holder's responsibility.
How does the free trial work?
After you sign up, you can use every feature free for 7 days; no credit card is required. If no plan is purchased when the trial ends, the account is suspended; the trial cannot be extended.
Meet our team
Ömer Kurnaz
Founder
Alperen Belet
Founder / Developer
Mustafa Karagülle
Developer
Mert Akbaş
Graphic Designer
Filiz Evcil
Graphic Designer
Nergiz Boyundurukçu
Social Media
Take action now, feel the difference.
Try all features free for 7 days. No credit card required, no setup needed.